Vanity World Inc in Canton, MA Open now

Reviews about Vanity World Inc

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  May 24, 2019, by Ali C
  Disappointing experience with Vanity World in Canton, MA. While the selection of vanities is extensive, and prices are affordable, overall customer experience and order management is a joke. We ordered a vanity, top and sink and was told it would be delivered in 4-8 weeks. After 8 weeks, our vanity came in and was available for pick up in the Canton location. After about 10 weeks our top was in and available for pick up in the Norwood warehouse. I asked for the address of the warehouse via email so I could pick it up and was told it was actually brought to the Canton location now. I went on a Saturday to pick both items up in Canton and was told the top had actually not been delivered and due to the mishap, both items would be delivered free of charge to my house the following Tuesday between 7:30-8am. Shocker, it was not delivered at this time. When I called and asked why it had not been delivered, the same person I dealt with that past Saturday said he had no knowledge of this order being delivered today which is beyond confusing. The "ho hum" attitude about the oversight was beyond annoying. Now, I've been told the delivery is coming tomorrow after 5pm. I'm holding my breath! Customer service is everything. These guys fail. Save yourself the aggravation and go somewhere else.